FAQ

Report Street Light Out
Go to Oncor Streetlight Outage Reporting
- Enter the Light’s Street address.
- Click on the yellow spot identifying the problem street light on the map.
- Specify the problem with the street light
- Click on the Report Button to Submit.

HOA payment on-line
- Login at the “Resident Portal” at SBB.
- At the “Dashboard”, Click on “Make a Payment” Button. This takes you out of SBB to the “resident.gozego.com” page.
- Click on the “Pay Now” Button. This begins a miserable, awkward and a frustrating experience.
- On encountering any obstacles, then call SBB on 972-960-2800 and get them to stay on the phone and talk you through the process.

Resident SBB Login Fails
Call SBB on 972-960-2800 and get them to stay on the phone and talk you through the process.

Water
Go to Wylie Northeast S.U.D.

Trash and Recycle
Trash and Recycle is usually on Monday
Contact CWD Customer Service: 972.392.9300/Option 2

Replace CWD Trash Cart
Go to Community Waste Disposal (CWD)
Contact CWD at 972-392-9300

Animal Services
Go to: City of Wylie Animal Services
949 Hensley Lane Building 100
Wylie, Texas 75098
Email: animalcontrol@wylietexas.gov
Call Animal Services at (972) 429-8047
City of Wylie
Go to: City of Wylie

